Catering Manager

RESPONSIBILITIES INCLUDE:

Operations
Manage daily opening/closing procedures and stock control.
Ensure food hygiene, cleanliness, and safety standards are
consistently met.
Deliver hospitality for press nights, hires, and special events.
Act as Bar Duty Manager for performances and events.
Support building maintenance in all catering areas and report
issues promptly.
Assist Theatre Manager in identifying hazards and completing
suitable risk assessments for all bar related activities.
Assist Theatre Manager in investigating
accidents/incidents/near misses relating to the bar team.

Product & Service
Develop and maintain a high-quality, profitable product range.
Ensure the Caf Bar team delivers excellent customer service
aligned with theatre-wide standards.

Team Leadership
Line manage Caf Bar Team Members and Caf Bar
Managers ensuring effective recruitment, induction, training,
and performance management.
Schedule staff to meet operational needs while maintaining
cost efficiency.
Foster a collaborative and motivated team culture.

Financial
Monitor sales, wastage, and profitability.
Generate regular reports and propose adjustments to improve
performance.

Collaboration
Work closely with the Theatre Manager, Front of House
Manager and FOH team to ensure a seamless customer
experience.
Support marketing initiatives to promote catering offerings.

Commercial Support
Support the delivery of hospitality and fundraising events.
Oversee bar sales and reconciliation, working with the Theatre
Manager to maximise revenue opportunities.
Ensure Bar staff are briefed on current shows, promotions,
and customer-facing initiatives.