Business Delivery Assistant (Midlands and East)

The National Lottery Heritage Fund

As the largest funder for the UK’s heritage, our vision is for heritage to be valued, cared for and sustained for everyone, now and in the future.

We believe in the power of heritage to ignite the imagination, offer joy and inspiration, and to build pride in place and connection to past.

Our mission is to use our expertise to support and champion the UK’s heritage and demonstrate the transformative potential of National Lottery funding through delivering our new strategy Heritage 2033. We ensure that money from The National Lottery makes a decisive difference for people, places and communities.

We are currently recruiting for a full time Business Delivery Assistant on a fixed term contract until 24 November 2026 (Secondment Cover) based in our Cambridge or Nottingham Office (Hybrid Working).

The primary purpose of this post is to provide a wide range of administrative support across the Midlands and East area team. The daily tasks of a Business Delivery Assistant include providing customer support to potential applicants, checking new applications, ensuring customer records are up to date; supporting colleagues and customers with the operation of our Salesforce based investment Management System (IMS); business critical administration, supporting grant making processes; SharePoint information management. The Business Delivery Assistant should be committed to sustainability, going about duties in a resource efficient way and minimising impacts to the environment wherever possible.

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

• Applications close on 23 November 2025.
• Interviews are expected to take place on 8 December 2025.