Box Office Assistant

  • Contract
  • London

St Martin-in-the-Fields Limited


  • Job Title: Box Office Assistant
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Sun, 15 Feb 2026

  • Location:

    London

Job Summary

To act as the first port of call for exceptional visitor experience for all those using the Crypt space at St Martin-in-the-Fields.

Job Description

Background

St Martin-in-the-Fields is a working parish church in the heart of London. St Martin’s operates a number of successful commercial activities on site including the Box Office, Cafe in the Crypt and Courtyard, Events spaces and a full and varied programme of concerts, the profits from which support the work of the church.

Outstanding music and artists enrich the cultural life at St Martin’s. With regular performances from internationally renowned musicians, there’s something for everyone to enjoy. Our Box Office team plays a crucial role in making this happen.

Nature and scope of the job

In this role you will be working directly with our customers, providing information about our concerts programme, general enquires about the site and making sales both in person and by email and telephone. You will need to demonstrate the highest levels of customer service and have a positive attitude in everything you do, creating a warm environment for visitors to the Crypt at St Martin’s.

The Box Office is situated in the foyer space of the Crypt of St Martin’s and our box often team are often the first to interact with guests to the site. You will demonstrate knowledge about St Martin’s and its activities, providing guidance to all Crypt users when required and following processes to ensure the safety of visitors.

This role is offered on a part-time basis, with a minimum of 16 hours per week at a rate of £13.85 per hour.

Job Requirements

Knowledge, skills, and abilities

You will have:

  • Experience using Spektrix is desirable but not essential;
  • Customer service experience;
  • Flexibility;
  • Good communication and IT skills including data handling;
  • Welcoming and friendly demeanour;
  • Strong attention to detail;
  • Effective multitasking and time management skills; and
  • Capability for working both in a team and independently.

Who we are looking for

St Martin-in-the-Fields welcomes applications from all sections of the community and is committed to maintaining an inclusive working environment, with a diverse workforce. We value individuality, equality and representation and appoint on merit.

How to Apply

To apply for this post, please email the following to [email protected] by Sunday 15th February 2026:
• An up-to-date CV detailing your relevant achievements.

Interviews will be held as suitable applications are received. St Martin’s reserves the right to close and appoint to this role within the stated advertising period, and so advises early applications are submitted.

To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.