Backstage Front of House Crew – Wait Staff

Department/Team Backstage F&B

Contract Permanent

Hours Full Time or Part time contracts available, with a minimum of 4 days per week (although a job share may be considered)

Hours scheduled on a shift basis across Monday-Sunday (Monday to Saturday initially, but we may open on Sundays as the operation develops), between the hours of 7.30am and 3am.

Shift lengths will be between 5-8 hours.

Location Backstage, The Old Vic, The Cut, London, SE1 8NB

Salary £14.00 per hour, plus Tronc

Responsible to Deputy Head of Food and Beverage Operations

Areas of responsibility

Waiting

• Welcoming customers to Backstage and seat them at tables
• Having an advanced knowledge of the menu, explaining specials, and answering questions, paying special attention to customer allergies, and being able to offer solutions and alternatives. Upselling to customers when appropriate, including suggesting wine and food parings and matching drinks to customer tastes
• Maintaining a high level of energy and enthusiasm at all times
• Taking accurate food and beverage orders and relaying them to the kitchen and bar, ensuring good communication and smooth service between the kitchen bar and tables.
• Serving food and drinks in a timely and courteous manner
• Monitoring tables and anticipating customers’ needs throughout their meal
• Maintaining cleanliness and organisation of the caf , including workstations, seating areas, and loos
• Handling cash and card transactions accurately using Point One
• Restocking supplies and ingredients as needed throughout the shift