Royal Academy of Dance
Job Summary
Job Description
You will provide a professional administrative service and offer excellent customer care to prospective applicants from the point of initial enquiry through to enrolment. The post-holder will arrange auditions, interviews, and open days, co-ordinate the registration activities for new students, and contribute to the organisation of the prestigious RAD Graduation.
We are looking for someone who has:
- experience of delivering administrative processes and procedures as well as servicing meetings, in a data-sensitive, customer-centred environment
- experience in creating and manipulating spreadsheets with strong analytical and IT skills, including the use of Microsoft Office and Web Content Management
- first class customer service delivery
- sound interpersonal and communication skills, and confidence in dealing with enquires from the general public, external agencies, colleagues and students
- excellent time management and organisation skills
Experience of working in a higher / further education context would be desirable.
Why work for us?
We are passionate about providing a positive workplace culture. Our accessible London (Wandsworth / Battersea) studios and offices are conveniently located, with facilities such as the Caf and Library onsite. We operate a hybrid working model, normally 3 days per week on site, and offer services to support flexible commuting e.g. cycling. For this role, engagement matters and it is for you to shape the best way to achieve that.
All colleagues are required to promote and safeguard the welfare of children they are responsible for, or come into contact with, and to adhere to and ensure compliance with the RADs Safeguarding Policy at all times.
We encourage and welcome applications from people with a disability, people from minority ethnic backgrounds, and people from the LGBTQIA+ community.
Please let us know if you have any access needs for the interview.
No agencies please.
Job Requirements
Due to the nature of the RAD’s work, the successful candidate will be required to have an Enhanced Disclosure from the Disclosure and Barring Service. Applications which do not include a full employment history, and reference details will not be taken forward to the shortlisting stage.
Applicants must have the right to work in the UK and bring relevant documents if invited to attend an interview. We are unable to sponsor people under the Skilled Worker scheme.
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