Administration and Business Officer (15-20 hrs per week)

This role will provide essential administrative, operational and financial support across Viva Arts. The role will be supporting the smooth administration and coordination of theatre operations, events and organisational activity, providing excellent customer service, while also being responsible for the day-to-day bookkeeping and financial administration of the charity, its projects, productions and charity shop.

Administrative responsibilities include supporting productions, events and projects; managing purchasing and ordering; maintaining databases and records; taking minutes; arranging programmes, performance rights and licences; and booking venues, accommodation, services and tradespeople.

The postholder will manage Box Office administration, support customer service, maintain accurate ticketing and event information and monitor sales data. They will also update website content and provide administrative support to the team.

The role includes supporting operational compliance and facilities management, including monitoring theatre contracts, submitting BOPA applications where required and maintaining organisational records, policies and procedures.

The postholder will undertake bookkeeping using Xero, accurately process income and expenditure, manage cash income, invoices and payments, and support budgeting, financial monitoring and cost tracking. They will prepare financial information for the General Manager and Trustees and work with the organisation’s accountants on Gift Aid and Theatre Tax Relief claims. The role will also include liaising with payroll providers and maintaining accurate financial records.