Box Office & Welcome Team Member (Part-Time, Fixed-Term)

  • Contract
  • London

Southwark Playhouse


Job: Box Office & Welcome Team Member (Part-Time, Fixed-Term)

Job: Box Office & Welcome Team Member (Part-Time, Fixed-Term)

Organisation: Southwark Playhouse

Postcode: SE1 6BD

  • Job Title: Box Office & Welcome Team Member (Part-Time, Fixed-Term)
  • Salary: £15k-£20k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Mon, 12 Oct 2026

  • Location:

    London

    | view on Google Maps

Job Summary

Southwark Playhouse are looking for a Box Office & Welcome Team member to join our team during a busy period, including over the Christmas period. You must be available to work throughout the dates of the contract for your application to be considered.

Job Description

The Box Office and Welcome Team Member is the welcoming face and likely first point of contact for visitors to Southwark Playhouse. They will largely deal with box office sales and enquiries as well as general enquiries and deliveries. They will also undertake a variety of administrative tasks in support of the Sales and Ticketing operations.

A copy of the full job description is available on our website along with our application form to apply.

This is a part-time, fixed-term contract from 5th November 2026 – 16th January 2027. It is for 23 hours a week (this is average over a two-week pattern).

Usual pattern (subject to change over the Christmas weeks)
Week 1
Thursdays: 12pm – 8pm
Fridays: 5pm – 9pm
Saturdays: 12pm – 8pm

Week 2
Thursdays: 12pm – 8pm
Fridays: 5pm – 9pm
Saturdays: 5.30pm – 9pm

Please note that as there are no performances on 24th, 25th, 26th, 31st Dec and 1st January hours will be at alternative times in those two weeks to accommodate an alternative show pattern.

Pay Rate: £13.35 per hour

Closing Date: Monday 12th October 11.59pm

Job Requirements

Person Specification
Essential
Customer service experience.
At least one year experience using a box office system.
Computer literate to a proficient standard.
Cash handling experience.
Excellent communication and organisation skills.
Good time management.
Strong work ethic.
Desirable
Knowledge and interest in Theatre.
Reception experience.
Knowledge of Spektrix.

How to Apply

Please visit our website to complete the application form. Please note we are not able to accept CVs for consideration.

https://southwarkplayhouse.co.uk/#jobvacancies

If you need any adjustments to assist you during the process for access reasons please contact us [email protected].

Apply now
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