Theatre Programme Account Manager

John Good Ltd


Job Summary

We have a vacancy to join the account management team, in a busy arts print organisation, as a Programme Manager. This role is full time and based in our Rugby office.

Job Description

Our Programme Managers are exceptional organisers, facilitators and project managers. They are great listeners and relationship builders. They are on top of the work they are doing today, whilst always keeping an eye on next week, next month and next year. They keep up to date with the theatre and print world, remaining alert to new commercial opportunities for the organisation. They work as a team, proactively supporting each other.
Acting as the conduit between the business and a wide arts customer base, the Programme Manager’s main objective is to facilitate the publication of theatre programmes – from receiving an initial brief, gathering and organising content, proofing and receiving amendments right through to sign-off and beyond. This is a deadline-driven role where customer service, time management, print knowledge and attention to detail are key.
If you have a keen interest in the arts, proven account management skills and have worked in print, publishing or customer-focused roles, we’d love to hear from you.

Job Requirements

ESSENTIAL SKILLS
Experience of building productive and successful relationships with both external clients and internal teams
Demonstrable customer service experience
Proven ability to work on and prioritise a range of projects simultaneously, while working to strict deadlines
Strong verbal and written communication skills
Excellent attention to detail
Fully IT literate with a good understanding of Microsoft Office
Enthusiastic and proactive team member

DESIRABLE SKILLS
Knowledge of the print process and experience of working in a print environment
Experience with organising content and flatplanning/paginating for print
Awareness of the theatre industry and of what makes a good theatre programme
An understanding of John Good Limited and its position in the print and arts industries

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