Membership Manager

Brass Bands England


Job: Membership Manager

Job: Membership Manager

Organisation: Brass Bands England

Postcode: S75 2BL

  • Job Title: Membership Manager
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Music
  • Role: Marketing & Digital
  • Contract: Temporary
  • Closing date: Wed, 29 Jul 2026

  • Location:

    Yorkshire

    | view on Google Maps

Job Summary

BBE is looking for an experienced membership or relationship management professional who combines commercial awareness with genuine passion for the brass banding and community arts sector with the organisational skills to deliver across a varied and busy role.

Job Description

Reporting to the CEO, the Membership Manager will play a central role in attracting, retaining and serving Brass Bands England’s membership base, acting as a key point of contact between BBE and its members. This role is ideal for someone with a strong understanding of the needs of individuals and organisations in the sector, someone who understands the commercial value of membership, and is motivated by making sure every member interaction counts, either online or in person. We are looking for an experienced membership or relationship management professional who combines commercial awareness with genuine passion for the brass banding and community arts sector with the organisational skills to deliver across a varied and busy role.

Job Requirements

Relevant Experience
Experience in a membership or trade union body in a similar role
A track record of promoting products, services or membership propositions and demonstrating commercial value
Experience managing and optimising CRM systems
Experience producing written reports

Knowledge
Passion for the brass band or community music sector
Knowledge of the software systems used by BBE (iMIS, Google Workspace, Zoom, Canva, Xero, Airtable)

Skills
Excellent customer service skills, with the ability to prioritise and respond to needs promptly and professionally
Commercial negotiation skills
Excellent attention to detail
An ability to plan, prioritise and work to tight deadlines
An ability to work as part of a team and act professionally and respectfully

Skills
The ability to travel across the UK to attend events
Able to undertake occasional evening and weekend work
Commitment to inclusion, diversity, equity and access

How to Apply

Applications can be submitted via the Membership Manager application form. As part of this form you will need to provide a covering letter (up to 400 words) detailing your suitability for the role, and upload an anonymised CV. Candidates will be shortlisted on the basis of the person specification.

Please ensure that your suitability in reference to this criteria is addressed in your application. If you require any further information about the role please contact [email protected] in the first instance.

Applications cost on Wednesday 29 July at 9am with interviews taking place on Tuesday 4th August at the Brass Bands England office in Barnsley.

We welcome applications from all and are open to discussing access requirements. If you would like to discuss any access needs during your application or, (if you are selected for interview), at the interview stage, please email us at [email protected] and the Operations team will get in touch with you.

Apply now
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