Welcome Coordinator

  • Contract
  • London

Soho Theatre Company


Job: Welcome Coordinator

Job: Welcome Coordinator

Organisation: Soho Theatre Company

Postcode: E17 4QH

  • Job Title: Welcome Coordinator
  • Salary: £25k-£30k
  • Hours:
    Full time
  • Role: Admin, Secretarial & PA
  • Contract: Permanent
  • Closing date: Sun, 12 Jul 2026

  • Location:

    London

    | view on Google Maps

Job Summary

Based at the welcome desk at the front of the building, the Welcome Coordinator is the first point of contact for everyone arriving at Soho Theatre Walthamstow

Job Description

This role plays a key part in creating a welcoming, organised and professional environment for artists, audiences, staff, contractors and visitors. The Welcome Coordinator will manage day-to-day reception activities, visitor systems, room bookings, post and deliveries, while providing administrative support to the Operations team.

You will be a warm, proactive and highly organised individual who enjoys meeting people, solving problems and helping things run smoothly behind the scenes. You will thrive in a busy environment and be comfortable managing multiple priorities while maintaining excellent customer service.

Job Requirements

Essential Experience
Previous experience in a receptionist, front-of-house, hospitality, visitor services, or customer-facing role.
Experience providing excellent customer service in a busy environment.
Experience carrying out administrative tasks and maintaining accurate records.
Confident using Microsoft Office and digital systems.
Awareness of health and safety good practice in public venues.

Skills & Knowledge
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Ability to manage multiple priorities while remaining calm and professional.
Ability to work independently and as part of a team.

Personal Qualities
Warm, welcoming, and approachable.
Proactive and solution focused.
Reliable and highly organised.
Positive and adaptable.
Committed to providing excellent experience for visitors, artists and colleagues.

How to Apply

If you would like to submit your application in another format, or you have any questions about this role, please contact [email protected] with STWR26 in the subject line.
Please apply by 23:59 on 12/07

Apply now
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