Film Officer

Salary:£34,000 per annum
The FO manages multiple outer and smaller borough contracts, ensuring filming activity is facilitated efficiently, professionally and in line with agreed service standards. Alongside managing their own boroughs, the FO provides support to Film Service Managers (FSMs) on larger/complex filming activity across the wider team portfolio.
Managing the Film Service
Manage/deliver FilmFixer’s service contracts for multiple outer London Boroughs.
Primary contact for assigned boroughs for day-to-day filming matters.
Ensure contractual commitments/service standards are consistently met.
Lead on communication with borough departments, maintaining strong working relationships with Council officers/stakeholders.
Liaise with the relevant FSM/Line Manager on complex or sensitive matters.
Identify opportunities to increase filming activity and income within assigned boroughs.
Ensure compliance with borough-specific charge sheets, KPIs and operational requirements.
Delivery & Filming Operations
Process filming enquiries and applications, ensuring a responsive and solution-focused service.
Identify complex, high-impact or politically sensitive shoots and manage in liaison with the relevant FSM where appropriate.
Ensure each borough/client is represented appropriately in location enquiries.
Ensure site-specific filming guidelines are developed/reviewed.
Conduct recces/site visits/set visits.
Proactively develop new filming locations within the borough portfolio.
Maintain accurate records of filming activity.
Respond to emergency out-of-hours calls where required.
Occasional weekend or evening work may be required to conduct set visits (Time off in lieu will be agreed in line with FilmFixer’s policy).
Support FSMs with processing elements of large applications eg. parking arrangements, cranes, traffic management, site visits, updating T&Cs, raising invoices, chasing payments.
Support less experienced team members.