Duty Manager (part-time)

  • Contract
  • London

Peaky Blinders London Experience


Job Summary

Contract Type: Fixed-Term (1 year) Pay rate: £16.63 per hour Hours: minimum 24 hours per week

Job Description

We are seeking an experienced part-time Duty Manager to take the lead in shaping the day-to-day delivery of a brand-new experience, ensuring that all aspects of operations, staffing, and visitor experience are prepared to the highest standard ahead of opening and maintained throughout the day with consistency and care.
The role will ensure the smooth operational running of the ticketing, bar, retail and immersive spaces, ensuring that staff are well-informed, inspired and motivated and that the operations are run as commercially astutely as possible with the best levels of customer service.
The role will also have responsibility for opening and closing the venue.
The role requires working on a shared rota that includes evenings, weekends and public holidays, with the expectation of sharing these equally within a team of other Duty Managers.

Please download the full job description below in the link.

Job Requirements

Experience in a supervisory or management role within a customer-facing environment (cultural venues, events, hospitality, or visitor attractions).
Confident decision-maker with the ability to remain calm under pressure.
Excellent interpersonal, communication, and organisational skills.
Proactive and solutions-focused with strong attention to detail.
Understanding of health and safety procedures and emergency response.
Flexible and available to work evenings, weekends, and public holidays as part of a rota.
Administrative and IT skills, including use of email and excel spreadsheets.
High standards of presentation.
Knowledge of different access requirements and how to assist visitors.
A high level of interpersonal skills with the ability to communicate effectively with a range of different customers.
Ability to work with minimum supervision and manage own workload.
Being a natural leader with excellent people skills who can motivate and inspire people.

Job Overview

  • Job Title: Duty Manager (part-time)
  • Salary: £20k-£25k
  • Hours:
    Part time
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Fri, 03 Jul 2026

  • Location:

    London

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