Operations Manager at Charleston in Lewes

The Charleston Trust


Job Summary

Charleston is seeking an energetic and motivated individual with excellent interpersonal skills to lead our Visitor Experience team and oversee the smooth day-to-day running of our Charleston in Lewes site.

Job Description

SALARY: £27, 700 – £33, 800

REPORTING TO: Senior Leadership Team

DIRECT REPORTS: Visitor Assistants and Volunteers

LOCATION: Charleston in Lewes (BN7 1AB)

HOURS: 37.5 hours per week. Primarily Wednesday to Sunday. Some evening, bank holiday and events work will be required.

Charleston

Charleston is a place that brings people together to engage with art and ideas.

The modernist home and studio of the painters Vanessa Bell and Duncan Grant, Charleston was a gathering point for some of the 20th century’s most radical artists, writers and thinkers known collectively as the Bloomsbury Group.

Today, Charleston presents a dynamic year-round programme of exhibitions, festivals and events across its historic Sussex home and Charleston in Lewes.

In Lewes, visitors can explore exhibitions, browse the shop, enjoy the caf , and participate in community projects, artist-led workshops and educational programmes for schools and higher education groups. Opened in 2023, Charleston in Lewes is the first step towards a permanent Bloomsbury gallery that will bring 100 of the most important Bloomsbury works back to Sussex.

Job Requirements

We are looking for someone who is passionate about working with people from all sections of the community and who can inspire, support and coordinate a team of staff and volunteers to deliver exceptional customer service. The successful candidate will have excellent written, verbal and interpersonal communication skills, strong IT and troubleshooting abilities, and a meticulous attention to detail.

You will be confident managing and prioritising a varied workload, able to work independently using your own initiative.

Experience supervising a customer-facing team within a heritage venue, arts space, museum, gallery or similar environment is essential, along with a clear understanding of the valuable role volunteers play within an organisation.

You will have a flexible, hands-on approach to teamwork, and demonstrate a strong commitment to accessibility and equality.

Job Overview

  • Job Title: Operations Manager at Charleston in Lewes
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Combined arts
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Wed, 08 Jul 2026

  • Location:

    South East

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Job: Operations Manager at Charleston in Lewes

Job: Operations Manager at Charleston in Lewes

Organisation: The Charleston Trust

Postcode: BN8 6LL

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