The Marlowe Theatre
Job: Front of House Manager
Job: Front of House Manager
Organisation: The Marlowe Theatre
Postcode: CT1 2AS
- Job Title: Front of House Manager
- Salary: £40k-£50k
- Hours:
Full time - Artform: Theatre
- Role: Catering & Hospitality
- Contract: Permanent
- Closing date: Sun, 17 May 2026
-
Location:
South East
Job Summary
Job Description
We are recruiting a Front of House Manager with strong experience working within Front of House departments in the theatre, hospitality or visitor services industry. The Marlowe Theatre welcomed nearly 400,000 audience members to the theatre in 2025-2026, and our Front of House Manager is accountable for ensuring that a world-class customer service is delivered to all visitors of the Marlowe trust.
You will have excellent customer service and customer management skills, and a good Health and Safety ethos, as you will playing active role in the theatres fire, security and emergency action plans.
The Marlowe Theatre is an inclusive and disability confident employer. We value difference and recruit by merit based on fair and open competition. We welcome candidates from all backgrounds regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique.
£41,529 per annum 37 hours per week
Closing date 17 May 2026 11.59pm
Job Requirements
A customer-focused people person with great interpersonal skills
Organised with an eye for detail
A creative thinker and problem solver
Resilient with good Health and Safety ethos, and able to work consistently to a high standard in a fast-paced environment
Good knowledge of best practice in theatrical Front of House operation
Good knowledge of principles of customer service
Good knowledge of relevant Health and Safety legislation
and regulations in particular security preparedness measures,
fire safety procedures, premises licensing, food safety and
hygiene, and allergen awareness.
Excellent customer service and customer management skills
Strong decision-making skills using data backed evidence
Good written and verbal communication skills
Good numeracy skills
Great interpersonal skills
Good level of people management skills
Good level of problem-solving skills
Good level of IT skills
Good level of commercial selling skills
How to Apply
By application form and CV through the Marlowe Theatre website
- Contact name: Kate Mullan
- Contact email: [email protected]
Apply now
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