Hires & Events Manager

  • Contract
  • London

The Chelsea Theatre


Job Summary

This role is responsible for maximising income from venue hires and overseeing the full hire journey from enquiry to delivery, ensuring that all events are delivered to a high standard.

Job Description

The Hires & Events Manager is responsible for maximising income from venue hires and ensuring the successful delivery of events at Chelsea Theatre. The role combines commercial focus, operational delivery and team leadership to ensure a high-quality experience for all visitors, clients and partners.
Working closely with the Head of Visitor Experience & Events, you will oversee the full hire journey from enquiry to delivery, manage event scheduling, and ensure that all events are delivered to a high standard. You will also play a key role in supporting and coordinating front-of-house staffing for events and ensuring excellent customer service across all activity.

Job Requirements

Essential experience & skills
Experience coordinating hires, events or bookings within a venue, hospitality or cultural environment.
Experience managing schedules, logistics and multiple stakeholders.
Strong administrative skills with excellent attention to detail.
Demonstrable ability to contribute to income generation and commercial targets.
Excellent interpersonal and communication skills.
Ability to lead and support teams to deliver high standards of customer service.
Strong IT skills (Excel, Word, and cloud-based systems).
Ability to work independently in a busy, multi-purpose venue.
Flexible approach, including willingness to work evenings and weekends.
Experience supervising staff or coordinating rotas.
Experience working in an arts venue, charity or community organisation.
Knowledge of Plinth or similar hire/event management platforms.
Experience with financial administration (invoicing, reporting).
Interest in arts/community engagement

Job Overview

  • Job Title: Hires & Events Manager
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Fri, 24 Apr 2026

  • Location:

    London

    | view on Google Maps

Job: Hires & Events Manager

Job: Hires & Events Manager

Organisation: The Chelsea Theatre

Postcode: SW10 0DR

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