Rise Art
Job Summary
Job Description
Working within our customer care and registrar function, the successful candidate will oversee the day to day execution of an incredibly diverse role that requires outstanding organizational and time management skills along with a strong passion to serve the customer. In this role, you’ll be responsible for troubleshooting and delivering exceptional pre and post sales customer service that delights our customers. You’ll execute and improve our existing delivery and returns process to build trust and repeat conversions within our collector base.
Job Requirements
Strong academic background, outstanding organization and administration skills.
Customer Service oriented. Comfortable speaking on the phone, outgoing and eager to work with people on a daily basis.
Excellent command of both English and French language (written and spoken) is essential. You are a native French speaker and take pride in consistent, friendly and clear communication.
Solutions focused, with a practical and constructive approach to problem solving.
Tech Savvy – Impress us with your online and computer skills. The ability to navigate your way around large volumes of data and work with complex spreadsheets is essential.
Positive and proactive attitude, with a readiness to adapt to the needs of a fast-growing start up.
Experience within a client facing and support role or order fulfillment is desirable.
Job Overview
- Job Title: Operations & Customer Service Associate
- Salary: £25k-£30k
- Hours:
Full time - Artform: Combined arts
- Role: Customer Service
- Contract: Permanent
- Closing date: Fri, 10 Apr 2026
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Location:
London
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