Plant Sales Assistant

Birmingham Botanical Gardens


Job Summary

As the Plant Sales Assistant at Birmingham Botanical Gardens, you will play an important role in supporting the shop’s income generation. Part time hours, which vary depending on the season – 17-32 hours per week, over 3-4 days per week.

Job Description

Under the direction of the Retail and Commercial Manager, to provide a retail plant and gardening offer to members and visitors to Birmingham Botanical Gardens

Under the direction of the Retail and Commercial Manager, to be consistently effective in the selection, purchasing, display and sale of plants and gardening products

To support the team with driving profits within the plant retail operation at Birmingham Botanical Gardens

Be confident with own knowledge to provide appropriate maintenance and care for the stock of plants within the retail area

Identifying additional opportunities to trade alongside the wider Gardens Operations in visitor programming, group visits and educational visits

Model best practice customer service and sales operations within plant and garden products sales, including greeting visitors in a cheerful, courteous and effective manner

To listen to customers’ needs and advise them on plant purchasing as per their requirements

Act as an ambassador for the Gardens and a role model for the Enterprises Teams, behaving in a way which delivers the highest level of customer service and satisfaction

Job Requirements

Knowledge of purchasing in a retail and visitor environment.

Experience of working in a plant sales area (or similar).

Plant knowledge for a wide range of indoor and outdoor plants.

A people person, who can provide advice and guidance to visitors when required.

A high level of attention to detail.

Literate and numerate.

Works well in a busy environment.

Proven experience managing plants sales and skills to care for a variety of plants.

Proven experience of working with external suppliers and partners.

Computer literature – knowledge of MS Office and MS Office 365 or similar.

Experience in sales & revenue generation and driven by targets.

Can use initiative and is flexible

Job Overview

  • Job Title: Plant Sales Assistant
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Charity
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Wed, 18 Mar 2026

  • Location:

    West Midlands

    | view on Google Maps

Job: Plant Sales Assistant

Job: Plant Sales Assistant

Organisation: Birmingham Botanical Gardens

Postcode: B15 3TR

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