Royal Air Force Museum
Job Summary
Job Description
IT/AV Technician
Permanent
Full-time
London
£27,500 per annum
The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.
We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.
The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.
The Royal Air Force Museum is looking for a dynamic and proactive IT/AV Technician who likes to take the initiative to join a busy and well-established IT department, acting as a first point of contact for our users.
You will be working on anything from Cyber Security and Networking to Digital Gallery interactive repairs and meeting room Audio Visual, as well as traditional desktop support. The role can be very hands-on at times, but with elements of remote support, troubleshooting and investigation. You must be able to work independently, and take the initiative, but also be a team player.
The successful candidate must have experience with 1st- and some 2nd-line IT and AV support in a hands-on environment.
There will be opportunities to develop your skills and knowledge working as part of a small, friendly and supportive team, across a wide range of competencies, and the opportunity to use a wide variety of systems.
You will also get involved with new projects (not just IT) within a varied role offering vital support to the business within a unique heritage environment.
Job Requirements
Level 3 – IT qualification or relevant work experience.
Good level of general education, including GCSE English and maths, or equivalent.
Experience working in IT providing support of Microsoft Windows Desktop and Server OS, Active Directory, LAN / WAN, Microsoft Office 365 and Mobile Devices from Samsung and Apple.
Knowledge of Apple Mac OS an advantage
Basic Knowledge of Networking, including patching, UTP cabling and TCP/IP.
Very competent with computer hardware, with the ability to maintain internal hardware on a PC/printer etc
Stays up to date with the latest trends and issues in IT and AV.
Job Overview
- Job Title: IT/AV Technician
- Salary: £25k-£30k
- Hours:
Full time - Role: IT
- Contract: Permanent
- Closing date: Sun, 22 Feb 2026
-
Location:
London
Job: IT/AV Technician
Job: IT/AV Technician
Organisation: Royal Air Force Museum
Postcode: NW9 5LL
Apply now
To help us track our recruitment effort, please indicate in your cover/motivation letter where (jobsinmedia.net) you saw this job posting.
