Flint Hire & Supply
- Contact name: Talia Scholar
- Contact email: [email protected]
Job Summary
Job Description
Key Duties
To ensure orders for customers are raised promptly and accurately.
To respond to emailed orders and enquiries as necessary.
To ensure complaints and issues raised by customers are quickly resolved.
To liaise with couriers regarding customers’ orders.
To receive and deal with incoming calls to the company.
Rate of Pay
A starting rate of £14.76 per hour is offered.
Period of Contract/Hours
This is a fixed-term, full time contract ending on 11th December, including a three-month probationary period.
The standard working week is 37.5 hours, 8:30am – 5pm, Monday to Friday.
Overtime is paid at time and a half once forty hours have been worked.
Employee Benefits
Holiday: Employees working a five-day week are entitled to 28 days’ annual leave per calendar year, inclusive of bank and public holidays. After completing one full calendar year of continuous employment, full-time employees receive one additional day of holiday per year of service, up to a maximum of 33 days including bank and public holidays.
Pension: Workplace pension and salary sacrifice pension scheme.
Location
DA2 6QL Dartford
Job Requirements
Person Specification
The successful candidate will have demonstrable experience and interest in the theatre, live and recorded entertainment industry in general while those with a background in the technical side would be particularly desirable. Experience in retail or call centre environments will also be an advantage. This is a telephone-based role so candidates must be able to communicate effectively with customers over the phone and deliver a high standard of customer service. The department can get very busy so the ability to work effectively when under pressure is essential.
Applicants must have the right to work in the UK.
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