People Operations Coordinator

HR Systems & Administration

• Manage Victoria Miro’s HR system (BambooHR) as the main point of contact.

• Record and maintain holiday, TOIL, and sick leave.

• Upload annual holiday entitlements, including additional allowances.

• Maintain and archive confidential HR documentation.

• Provide guidance and training on BambooHR use.

Policies, Compliance & HR Support

• Assist in drafting, reviewing, and implementing policies in line with UK law and company values.

• Act as a secondary contact for HR queries from staff and managers.

• Support documentation and follow-up for HR matters without owning employee relations cases.

• Stay up to date on UK employment law and guidance.

Employee Relations & Lifecycle Management

• Support flexible working, performance management, absence management, parental leave, grievance and disciplinary matters, and workplace accommodations.

• Manage maternity leave, including meetings, documentation, and pay/holiday calculations.

• Monitor probation end dates and coordinate benefits meetings.

Recruitment, Onboarding & Records

• Coordinate inductions for new hires, interns, and work experience placements.

• Administer reference and visa checks and maintain records.

• Monitor visa expiry dates and request updated documentation.

Engagement, Performance & Development

• Assist with annual performance reviews and analyse results.

• Support employee surveys and prepare actionable reports.

• Help coordinate training and line management development.

Additional Responsibilities

• Maintain confidential records relating to employee health and adjustments.

• Support Facilities and IT with operational needs.

• Implement and maintain the Modern Slavery Policy.

• Act as First Aider and Fire Marshal (training provided).

• Support gallery events, including private views.

Accountabilities

• Ensure accurate, compliant, and timely management of HR systems and employee records.