Audiences & Front of House Coordinator

Key Competencies

We are looking for an individual who:

• Is committed to delivering excellent customer service and creating memorable visitor experiences

• Shows a high level of responsibility, diligence, and a practical approach to challenges

• Possesses proven experience in people management, including coordinating staff teams and managing rotas

• Has excellent organisational and administrative skills, with an eye for accuracy and high degree of numeracy

• Demonstrates strong communication and interpersonal skills

• Can prioritise workload effectively and can manage multiple priorities and tasks simultaneously

• Is confident using Microsoft Office, particularly Excel, and comfortable with customer relationship management (CRM) systems and / or databases

• Works well both independently and as part of a team

• Has a sound understanding of health and safety practices and experience as a key holder