Seasonal Visitor Services Duty Manager

  • Contract
  • London

Regent's Park Open Air Theatre


Job Summary

We are looking for a driven and passionate individual to join our Visitor Services team as a duty manager for our 2026 season. Working in the Visitor Services and Operations department, you will be managing the box office and front of house operations on a day-to-day basis.

Job Description

The right candidate will have a passion for working in a busy customer-facing environment and be comfortable managing a large team. It is a great opportunity for someone with good problem-solving skills, hoping to gain front line experience in a very unique open air venue.

Job Requirements

Excellent attention to detail with a high standard of presentation.

Ability to communicate effectively with a wide variety of people at all levels in a confident and friendly manner.

Good written and spoken English with proven interpersonal skills.

Demonstrable enthusiasm, understanding and experience of customer service and sales techniques.

Positive approach to customer service with the ability to deal with complaints and challenging situations effectively and appropriately.

Good computer literacy including Microsoft Word and Excel.

Proven ability to work well both independently and within a team.

Calm, organised and tactful approach.

Understanding and commitment to equity, diversity and inclusion.

A passion for Regent’s Park Open Air Theatre and the work we produce.

Please refer to the job pack for more details.

Job Overview

  • Job Title: Seasonal Visitor Services Duty Manager
  • Salary: £30k-£40k
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Contract
  • Closing date: Mon, 09 Feb 2026

  • Location:

    London

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