Deputy Operations Manager

Bishopsgate Institute is looking for a Deputy Operations Manager.

This is an exciting opportunity to join our friendly team as we welcome visitors, customers and venue clients to our busy and dynamic building.

The Deputy Operations Manager deputises for the Operations Manager across all on-site operations, including planning for successful event delivery, being a key holder, being on call to attend if required out of hours, and liaising with the Infrastructure & Facilities Manager.

They act as the Institute’s Data Protection Officer, ensuring we protect personal data and store it correctly across our systems and teams (electronic and hard copies).

They manage the Duty Managers and Event Technicians, including rota planning and adjustment, and line manage the Visitor Experience Team Lead, to ensure sufficient and appropriate staffing is confirmed across the needs of the operation, week to week.

Where necessary, they also cover Duty Manager shifts or breaks, including potentially at short notice, and may be required to unlock or lock the building.

This full-time role is to be performed across all seven days that the Institute business is operating, which can include evenings and weekends. The role is based at Bishopsgate Institute’s building and, although we consider flexible working requests, this role is expected to be performed fully on site. Given the nature of the events calendar, some flexibility will be needed in terms of when the hours are worked across the week.

Salary – £34,000 per annum for 35 hours per week