Communications and Visitor Experience Officer

Are you a dynamic, proactive communicator with a passion for engaging communities and creating impactful content? Do you thrive in fast-paced environments where your organisational skills and creativity are key to making a difference? If so, we have an exciting opportunity for you! We are seeking an organised, collaborative, creative and detail-oriented individual to join our team as a Communications Assistant.

In this role, you will play an essential part in managing our social media channels, creating engaging content that reflects the Centre’s mission, and expanding our online presence. You will also support a range of community activities, from events and workshops to outreach programmes, helping to coordinate logistics and build relationships with community members. Additionally, you will assist our external PR officer with press releases, public relations tasks, and help maintain the Centre’s website.

As part of a small, friendly team, you will also take a key role in front-of-house duties, welcoming visitors, responding to enquiries, and ensuring everyone who walks through our doors has a warm and positive experience. Occasional out of hours or weekend work will be expected.

This role is perfect for someone looking to gain hands-on experience in social media management, communications, event coordination, visitor experience, and community outreach whilst gaining experience of working within a heritage organisation.