Head of Operations

  • Contract
  • London

Nimax Theatres


Job Summary

Reporting to the Operations Director and based at our Head Office at Maiden Lane in Covent Garden, the Head of Operations is a key management role in supporting the Operations Director leading our team of Theatre Managers.

Job Description

THEATRE STAFF MANAGEMENT

  • Under the leadership of the Operations Director, to support and provide day-to-day line management to the Theatre Managers, the Operations Department and Relief Managers/ Technicians.
  • To assist the Operations Director in recruiting the Theatre Management and Technical Teams.
  • Working with the Head of HR, be responsible for HR administration in respect of theatre-based staff, to include the issue of contracts, Working Time Directive opt-out forms and special working agreements, the management and tracking of annual leave, sickness and WTD accruals and the distribution of Staff Handbooks and other relevant policies.
  • To be responsible for overseeing the accurate administration of the weekly payroll for theatre staff, the correct apportionment of costs associated with theatre operations and the timely and accurate recharging of overtime and additional costs.
  • Ensure there is a roster for the Theatre Management and Relief Technical teams and oversee staff deployment to meet the operational needs of the business and maximise effectiveness.
  • To be responsible for managing and administering staff training programmes as identified by the Training Needs Analysis or as otherwise determined by the Operations Director in response to business needs, ensuring that appropriate records are kept.
  • To ensure that the theatres operate in line with the terms of the SOLT / BECTU agreement.
  • The day to day performance management of line managed staff.

Job Requirements

Person Specification

Essential

  • Proven experience in similar or related role
  • Proven excellent organisational, scheduling and administrative skills
  • Previous experience of line managing a team
  • Proven experience of delivering HR processes
  • Excellent understanding of H&S statutory compliance
  • Excellent and proven understanding of budgetary management
  • Experience of implementing company policies consistently
  • Experience of managing third party supplier contracts
  • Excellent computer skills in Word and Excel
  • A good understanding of workplace IT systems
  • A flexible approach to the delivery of duties including occasional work outside of normal office hours across the Theatre group
  • A formal H&S qualification (Minimum IOSH Working Safely) prior to starting position.
  • Personable, approachable and always highly supportive of line managed staff
  • Attention to detail and a natural desire to always achieve the best results
  • Excellent time management skills

Job Overview

  • Job Title: Head of Operations
  • Salary: £50k+
  • Hours:
    Full time
  • Artform: Theatre
  • Role: Admin, Secretarial & PA
  • Contract: Permanent
  • Closing date: Sun, 19 Oct 2025

  • Location:

    London

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