Visitor Experience Assistant (Weekend – 2 days)

New recruits will help us deliver our exciting visitor offer and engage with our visitors to meet our ambitious visitor and sales targets. We are looking for pro-active and customer-focused individuals with excellent sales and interpretation skills, who are at ease working with the public.

You will need to be a confident communicator and be able to respond quickly and positively in a changing environment. Being flexible in your approach will be essential as you will be engaging with visitors in a variety of ways across the site.

Visitor Experience Assistants will be expected to maintain a high-level of knowledge about the Old Royal Naval College and its history, retail products, and ticketing offers, so a natural sense of curiosity or a love of learning will be required. You will demonstrate excellent communication and inter-personal skills, as well as the ability to work effectively as part of a team. You will have proven customer services experience, ideally in a museum or heritage site