
Royal Albert Hall
Job Description
The Royal Albert Hall is recruiting for an enthusiastic and experienced Stewarding Supervisor to join our Visitor Services team.
We are looking to recruit proactive and professional Stewarding Supervisors to join our busy Visitor Services team. You will lead by example providing excellent customer service and supervising teams of Stewards, motivating and guiding them to provide unforgettable experiences for our visitors.
Supervisory experience is not essential, but we would like to see demonstrable qualities that make a good team leader. Excellent communication and problem-solving skills, logistical and lateral thinking, diplomacy and the ability to remain calm under pressure are all essential to the role.
Candidates will need to have a flexible working approach. Usual start times for evening events are between 17.00 and 18.15, but times vary, and we also host a significant number of daytime events.
This is an exciting opportunity for individuals wishing to further their career in the customer service sector at a world-class venue.
Job Requirements
Please see the recruitment pack for more detailed information about this role and to apply. The closing date for all applications is 12PM on Wednesday 3rd September 2025. Applicants must be available for a first interview on the week commencing 8th September 2025.
Please note if you have been unsuccessful in an application to this post within the last 6 months, we may not consider your application again.
We believe that our work is more exciting and rich with a workforce representing communities from across London and beyond. Previous stewarding experience is not essential, we are looking for people who demonstrate a love of working with a range people, are empathetic to customer needs and are dedicated to providing a high standard of customer service.
The Royal Albert Hall is committed to creating a diverse and inclusive environment in which everyone can thrive. We encourage candidates from all cultures and backgrounds to apply.
Job Overview
- Job Title: Stewarding Supervisor
- Salary: £15k-£20k
- Hours:
Full time - Role: Customer Service
- Contract: Permanent
- Closing date: Wed, 03 Sep 2025
-
Location:
London
Job: Stewarding Supervisor
Job: Stewarding Supervisor
Organisation: Royal Albert Hall
Postcode: SW7 2AP
About Royal Albert Hall
The Royal Albert Hall is a registered charity (number 254543), held in trust for the nation’s benefit. Our purpose is to:
promote the Arts and Sciences
preserve and enhance our Grade I listed building
The world’s leading figures in music, dance, sport and politics have appeared on our stage since we opened in 1871, and now over 1.7 million people enjoy live experiences here every year, with millions more experiencing our events through broadcasts, recordings and new media channels
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