Stage Door Receptionist

Curve Theatre


Job Summary

We are looking for a Stage Door Receptionist to join our Visitor Experience Team. If you are inspired by the vision of our theatre and passionate about delivering a first-class visitor experience, we would be keen to hear from you.

Job Description

In this role, you will oversee stage door operations on a rotational basis, including key and pass control, emergency notifications, evacuation procedures, and acting as the central point for building information. You will work in an organised manner to ensure the accurate flow of information and maintain up-to-date digital logs.

As the first point of contact for internal and external customers-including performers and artists-you will provide a professional, efficient, and welcoming service to all users of the venue. You will have experience in a customer-focused role and demonstrate resilience, attention to detail, strong independent working skills, and high computer literacy, along with excellent written and verbal communication. You will also be able to work proactively under pressure.

While full training will be provided to ensure staff and visitors enjoy a safe and welcoming experience at Curve, prior experience in a dynamic customer-focused environment is essential.

This role is offered as a permanent, annualised, 33 hours per week role with a monthly rota. Successful candidates must be available evenings and weekends, as well as having good weekday daytime and Bank Holiday availability, in line with our performance and events schedule.

For further information, please download the Job Description and Person Specification (JDPS) document at the bottom of the vacancy page on our website. If you have any questions, please contact [email protected] to arrange an informal discussion.

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