Deputy Experience Manager

Theatr Clwyd


Job Summary

Theatr Clwyd is looking for a Deputy Experience Manager to be part of our Visitor Experience team.

Job Description

The successful individual will inspire our Welcome team and volunteers to deliver a friendly and welcoming atmosphere. The Deputy Experience Manager has overall responsibility for maintaining the safety of both Company Members and visitors in our building. They are also responsible for overseeing daily operations and ensuring reports are completed accurately.

Job Requirements

  • Practical experience in a customer facing operational role in a cultural venue, visitor attraction, catering, retail, hotel, restaurant, bar or other hospitality environment and/or an appropriate recognised qualification.
  • Display a passion for working within the performing arts sector.
  • Experience of supervising and positively motivating and inspiring front line team members (both staff and volunteers) through excellent working practices.
  • Knowledge of DDA requirements and working with audiences/visitors with disabilities.

Job Overview

  • Job Title: Deputy Experience Manager
  • Salary: £25k-£30k
    (pro-rata)
  • Hours:
    Part time
  • Artform: Theatre
  • Role: Customer Service
  • Contract: Permanent
  • Closing date: Mon, 18 Aug 2025

  • Location:

    North West

    | view on Google Maps

Job: Deputy Experience Manager

Job: Deputy Experience Manager

Organisation: Theatr Clwyd

Postcode: CH7 1YA

Apply now
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