Gallery Operations Executive

Key Responsibilities

• Retail Support: Act as a first-line support function for our gallery teams, responding promptly to day-to-day operational queries. Provide clear guidance, troubleshoot challenges, and ensure retail teams feel supported in delivering a seamless client experience.
• Communications: Write and distribute clear, engaging, and meaningful updates, operational guidance, and best-practice documents to inform and inspire retail teams.
• Intranet Management: Design, maintain, and regularly update content on the company intranet to ensure all retail resources are accurate, accessible, and up to date.
• Operational Processes: Continuously review and propose refinement to retail operational processes to improve efficiency, reduce friction, and enable teams to focus on client-facing activity.
• Event Support: Assist in the coordination and delivery of gallery events, including logistics, materials, and post-event follow-up. Support onsite where required, including occasional evening and weekend availability.
• Sales Analysis & Reporting: Gather and interpret data related to gallery sales, promotions, and events. Produce insightful reports that highlight trends, successes, and areas for improvement, helping inform strategic and operational decisions.
• Project Support: Play an active role in driving forward key retail initiatives and projects. P
• Problem Solving: Identify recurring or emerging operational issues affecting galleries. Work collaboratively to develop and implement practical, scalable solutions that enhance team performance and client satisfaction.

Why choose us?

• 33 days annual leave (including Bank Holidays).
• We offer a fantastic employee discount scheme on our portfolio of art work.
• Contributory employee pension scheme.
• Join the wider company at social events throughout the year.
• We offer you benefits and discounts including food, drink, retailers and fun days out!
• Free HQ and Operations parking