Volunteer Visitor Experience Host

  • Contract
  • London

Barts Heritage


Job Summary

We are looking for a number of Visitor Experience Host volunteers to welcome the public, patients, and hospital staff to Barts North Wing and St Bartholomew’s Hospital Museum from October 2025.

Job Description

This is an exciting time to volunteer with Barts Heritage as it will be the first time in its 300 year plus history that the North Wing will be open regularly to the public.

Volunteering with us allows you to learn, meet new people, and gain new skills. Volunteering as part of our Visitor Experience team is an opportunity to share your passion and enthusiasm with our visitors by providing a warm welcome, telling stories and answering questions.

This is a unique opportunity to become part of a team who will open the historic North Wing of St Bartholomew’s Hospital, as it enters a new phase of its life.

What will we provide our volunteers?

  • Full training to carry out the role
  • Experience in a museum and historic environment
  • Reimbursement of travel expenses (cost of a Zone 1 – 4 daily travel card)
  • An opportunity to work as part of a small, supportive team
  • Regular social events and trips
  • Opportunities to skill share with other volunteers
  • The chance to give back to the hospital community in a new way
  • Formal recognition of skills development to aid CV and job applications and job references if needed

This role is open to everyone over the age of 18 and no previous experience in the sector is required!

We will be open on Monday and Tuesdays every week and one Sunday per month.

Please see our website for the full role description.

Job Requirements

We would like to recruit people with a range of experience and backgrounds and we encourage applications from everyone. No previous experience in the museums or heritage sector, or knowledge of the hospital is required!

We provide full training, supervision and support.

Individuals who:

  • Are over the age of 18.
  • Are keen to learn about the heritage of the North Wing and hospital.
  • Are welcoming to everyone regardless of their age, race, gender, sexuality or background.
  • Have a positive attitude and willingness to help throughout their volunteering shifts.
  • Have lived experience of health or care services (as staff or patients), although this is not essential.

In this role, volunteers are likely to come into contact with hospital patients and their visitors so we expect that anyone volunteering with us approach all visitors with compassion and understanding.

Job Overview

  • Job Title: Volunteer Visitor Experience Host
  • Salary: Unpaid
  • Hours:
    Part time
  • Artform: Museums
  • Role: Customer Service
  • Contract: Temporary
  • Closing date: Mon, 07 Jul 2025

  • Location:

    London

    | view on Google Maps

Job: Volunteer Visitor Experience Host

Job: Volunteer Visitor Experience Host

Organisation: Barts Heritage

Postcode: EC1A7BE

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